Shipping + Handling

Domestic shoppers

Australian ladies, please enjoy complimentary standard shipping on all Australian orders with Australia Post over $15. Small regular parcels do not come with tracking numbers, so please allow up to 7 working days to receive your parcel. Orders over $70 will automatically receive a tracking number.

Orders under $15 will be charged $3 for shipping.

For Australian orders over $150, feel free to use the coupon code 'over150' at the checkout to receive free express shipping. For orders less than $150, express shipping can be selected at check out for $5 for next day delivery in express zone cities within Australia*. 

Regular Parcel Post  Express Post

4-6 business days

Free over $15, or $3 if $15 or under.

1-2 business days*

$5, or free over $150 with the code 'over150'

 

*within the Australia Post Express network only. You can learn more about Australia post transit times here.

 

International shoppers

International shipping is free for all orders over $50, otherwise a $5 shipping fee is added at checkout. Each international parcel is sent with DHL e-commerce via each countries local postal service. Once you receive your tracking number, you can track it on your countries postal website once item has left Australia and landed in the destination country*. Sometimes it can take a while to see tracking details displayed.

The time it takes for internationals parcels to arrive can vary depending on the countries listed below, & are dispatched on Mondays, Wednesdays and Fridays.

Zone 1

New Zealand

Zone 2

Asia Pacific

Zone 3

Western Europe

Zone 4

Usa, Canda & Middle East

Zone 5

Rest of the World

3-5 Working days 5-10 Working days 5-12 Working days
5-12 Working days
6-14 Working days

 

*If you are having trouble tracking your order, you can get an update with DHL directly via this link: https://webtrack.dhlglobalmail.com/

International shoppers please note: Import tax into your own country is at your own expense. Kat the Label is not liable to pay your countries import taxes, they are up to the responsibility of the shopper. 

Import taxes vary between countries, so please check these before placing your order to avoid confusion. 

Note to all shoppers:

Please check and double check your address is correct. Include all street numbers, unit numbers, floors + company names where applicable. We suggest including a mobile phone number so we can contact you quickly if there are any problems. If an order is returned to us for an incorrect shipping address, the re-posting fee is $20 to cover the return shipping we are charged as well as the cost to resend, thank you for your understanding.